Shipping Policy
At WarmHaven LLC, we are committed to providing a convenient and reliable shipping experience for every customer.
1. Shipping Destinations
We currently ship to addresses within the United States only.
We do not offer international shipping at this time. Orders with shipping addresses outside the United States cannot be processed.
2. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or U.S. public holidays.
During peak shopping seasons, promotions, or periods of high order volume, processing times may be slightly extended.
3. Shipping Carriers
We work with established shipping carriers in the United States to deliver customer orders.
Our shipping carriers may include:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx (Federal Express)
The carrier used for each shipment may vary depending on the delivery address, package size, shipping service, and carrier availability.
4. Shipping Time
Estimated delivery time is generally 5–10 business days after an order has been shipped.
Actual delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances beyond our control.
5. Shipping Fees
Any applicable shipping charges will be displayed during checkout before the order is completed.
Customers are responsible for reviewing the shipping information and total order cost before submitting payment.
6. Order Tracking
Once an order has been shipped, tracking information will be sent to the email address provided during checkout when available.
Customers can use the tracking number on the corresponding carrier’s official website to check shipment progress.
Please allow time for tracking information to become available and update after the carrier receives the package.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at [email protected].
We cannot guarantee that address changes can be made after an order has entered processing or shipping.
8. Delayed or Missing Packages
Although we work to ensure timely delivery, unexpected delays may occur due to carrier operations, severe weather, holidays, or other circumstances.
If your package appears delayed, lost, or marked as delivered but has not been received, please contact our customer support team for assistance.